Skip to main content

I can't log in

Written by Brice Gramm
  1. Which screen is it: the iPad app or the dashboard?

  2. "Please verify your email address" means click the link in the verification email first.

  3. Invalid email or password: reset your password.

  4. "Session Ended" or "Device Signed Out": another iPad signed in to your account.

  5. "Inactive Account": see "My account says inactive".

  6. Login code not working: request a new one, and check the email you typed.

  7. Still stuck: write to [email protected], and include the account email (never the password).

Did this answer your question?